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Slow Printing MG6120

ellen2
Apprentice

I recently hooked my Pixma MG6120 to a new wireless network (Eero). The printer, which had always worked perfectly, now takes 45 minutes to print one page!!! I have tried everything I can think of. I've called Eero (no help), I've called Sonic, my internet/phone provider (no help). I have downloaded drivers and other software - no improvement. I am just not sure what to do now other than going out and buying a new printer. As I said, this printer has always worked wirelessly and perfectly. Until now.

Ellen

1 REPLY 1

Stephen
Moderator
Moderator

Hi, ellen2!

 

So that the Community can help you better, we will need to know about any error messages you're seeing (either on your printer or on your computer), and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).


Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit the Canon USA site and discover your support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

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