Printer Software & Networking
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PIXMA G6020 keeps going offline

HiMy printer keeps going offline.  I have uninstalled and reinstalled the printer, turned on/off modem and printer.  Sometimes it prints and sometimes it says offline and won't print.  Why does it keep doing this?  It is very unreliable when I need t...

SandraMS by Apprentice
  • 13981 Views
  • 8 replies
  • 6 likes

Can't Uninstall Extended Survey Program

Does anyone know where I can find a copy of the setup.exe file for Canon's Extended Survey Program?  I have unknowningly installed it on my Windows computer and get an error message when I tried to uninstall it. Windows Uninstaller says that the setu...

error.JPG missing_setup.JPG
dennis73 by Apprentice
  • 229 Views
  • 2 replies
  • 0 likes

PIXMA TR4720 will not hook up to Wi-Fi

I have spent two days and probably 8 hours trying to get my Canon TR4720 printer up and running.  First it would not connect to my WIFI, so I bought a USB cable, got it all set up and now it won't print.  I have tried to figure out how to fix that an...

ImageClass Windows 11 "All-In-One" App

Canon - you make a GREAT product!  This is my third Canon printer, and so far, I love it.  I only have one gripe...When are you going to develop an App that lets you control scan, print - all printer functions - from your computer?  You have one for ...

PIXMA TS3122 Unable to Connect to Network

I have an old PC that runs Win10 - Microsoft updates won't go through anymore bc of its age and capabilities but everything else works fine so I'm not getting a new PC.  My printer has always worked fine until recently and now I can't get my PC conne...

loria032 by Apprentice
  • 332 Views
  • 3 replies
  • 0 likes
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