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imageCLASS MF264dw II Unable to launch firmware update

jasonthemcclain
Apprentice

‎02-23-2025 01:22 PM - last edited on ‎02-25-2025 09:49 AM by Moderator

I have downloaded the firmware update twice and each time, the disk image won't mount. I click on it and nothing happens. I have not had this kind of experience in 20 years. 

Printer: Imageclass mf264dw ii
MacOS 15.3.1 on a 2023 MacBook Air M2


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