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PIXMA TS305 prints OK from phone but PC says printer is offline

trinix
Apprentice

Hi there,

I’m currently trying to set up my TS305 printer on my Windows 11 computer to use it on my network. However, after several hours of troubleshooting, I’m feeling quite frustrated. I can print effortlessly from my smartphone, but my PC keeps indicating that the printer is offline.

I have installed the driver multiple times using different profiles, yet I still can't get the printer to work without a USB connection. I would really appreciate any guidance you can provide to help resolve this issue.

Thank you for your support!

Best regards,
Trinix

1 REPLY 1

Arthur
Moderator
Moderator


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