02-20-2025
12:01 PM
- last edited on
02-20-2025
12:08 PM
by
Danny
Hi there,
I’m currently trying to set up my TS305 printer on my Windows 11 computer to use it on my network. However, after several hours of troubleshooting, I’m feeling quite frustrated. I can print effortlessly from my smartphone, but my PC keeps indicating that the printer is offline.
I have installed the driver multiple times using different profiles, yet I still can't get the printer to work without a USB connection. I would really appreciate any guidance you can provide to help resolve this issue.
Thank you for your support!
Best regards,
Trinix
02-22-2025 08:54 AM
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.