TS3420 Cant register + Wont print with "photo paper" option selected

[Westwildcat]

1. When I go to register my ts3420 printer, the option isnt allowed. What printer should i select for it to allow my serial #? 2. The printer prints color proper on regular paper option, but when I select "photo paper glossy" instead of regular paper it wont print, it gives me Error 4103 on the screen and wont print. What am I doing wrong and how do I fix this? Any help appreciated. Thanks Derek

[shadowsports]

Greetings,

Where are you located? Where are you trying to register your product? I thought the TS3420 was intended for sale in Canada.  Just want to make sure you're trying to register in the right location.

[Westwildcat]

Yep your right!! Canada my bad....

I will register elsewhere.

Any help on the printer not printing with the "photo paper" option selected?

[jrhoffman75]

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@Westwildcat wrote:

Yep your right!! Canada my bad....

I will register elsewhere.

Any help on the printer not printing with the "photo paper" option selected?

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Some printers will only print on certain paper sizes if the Photo Print preset option is selected. Choose Standard and select paper type.

 

[Westwildcat]

Thank you. It looks you are right:

"Compatible paper sizes include 3.5"x x3. 5", 4" x 4" Square, 4" x 6" and 5" x 5" Square only, and compatible media types include Genuine Canon Photo Paper Glossy, Photo Paper Semi-Gloss, Photo Paper Luster and Photo Paper Matte only."

Thanks for that.

[jrhoffman75]

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@Westwildcat wrote:

Thank you. It looks you are right:

"Compatible paper sizes include 3.5"x x3. 5", 4" x 4" Square, 4" x 6" and 5" x 5" Square only, and compatible media types include Genuine Canon Photo Paper Glossy, Photo Paper Semi-Gloss, Photo Paper Luster and Photo Paper Matte only."

Thanks for that.

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Someone else reported a similar problem. When I suggested using Standard instead of Photo they were able to pint on Letter photo paper. Just select the appropriate media type and see if it works. 

[Westwildcat]

Is it hard on the printer, or ink cartridge to print that way, on photo paper using the "Standard" option instead of "Photo"?

A quick google search somewhat said it could cause problems.

[jrhoffman75]

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@Westwildcat wrote:

Is it hard on the printer, or ink cartridge to print that way, on photo paper using the "Standard" option instead of "Photo"?

A quick google search somewhat said it could cause problems.

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I don’t understand why, it is just a preset that is pre-selecting certain options. I only use Standard. 10+ years with my Pro100.