Printer Software & Networking
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Posts

LBP7210C/7018C Port not supported

Hello,  I try to connect my printer CANON LBP7210C/7018C but I got the message : "The port to which the printer is connected is not supported.Check the port." The printer is connected to a router, and I'm using windows 11. I am not using a firewall w...

Quatte by Apprentice
  • 770 Views
  • 1 replies
  • 0 likes

PIXMA G6020 keeps going offline

HiMy printer keeps going offline.  I have uninstalled and reinstalled the printer, turned on/off modem and printer.  Sometimes it prints and sometimes it says offline and won't print.  Why does it keep doing this?  It is very unreliable when I need t...

SandraMS by Apprentice
  • 19004 Views
  • 8 replies
  • 8 likes

Can't Uninstall Extended Survey Program

Does anyone know where I can find a copy of the setup.exe file for Canon's Extended Survey Program?  I have unknowningly installed it on my Windows computer and get an error message when I tried to uninstall it. Windows Uninstaller says that the setu...

error.JPG missing_setup.JPG
dennis73 by Apprentice
  • 1432 Views
  • 2 replies
  • 0 likes

PIXMA TR4720 will not hook up to Wi-Fi

I have spent two days and probably 8 hours trying to get my Canon TR4720 printer up and running.  First it would not connect to my WIFI, so I bought a USB cable, got it all set up and now it won't print.  I have tried to figure out how to fix that an...

ImageClass Windows 11 "All-In-One" App

Canon - you make a GREAT product!  This is my third Canon printer, and so far, I love it.  I only have one gripe...When are you going to develop an App that lets you control scan, print - all printer functions - from your computer?  You have one for ...

PIXMA TS3122 Unable to Connect to Network

I have an old PC that runs Win10 - Microsoft updates won't go through anymore bc of its age and capabilities but everything else works fine so I'm not getting a new PC.  My printer has always worked fine until recently and now I can't get my PC conne...

loria032 by Apprentice
  • 1574 Views
  • 3 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II