Printer Software & Networking
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mf217w stuck at processing/data

My mf217w used to work when i try to airprint from all my ios devices. But now it stopped working, status kept showing "printing" forever, the processing/data kept blinking.Ive checked the photocopying function still working. firmware updated, initia...

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stevenc9 by Apprentice
  • 3129 Views
  • 1 replies
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MF 726 cdw stopped connecting to wifi

Printer was connected to WiFi and to desktop by usb. Everything worked. Printed from several different iPads and an android phone. Now suddenly it will not connect to WiFi and the settings have not changed. I have tried numerous times to reconnect. I...

Haykay by Apprentice
  • 4023 Views
  • 5 replies
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TS6320 Wifi printing error

I bought a TS6320 finally got it connected to the Wifi, I got my new windows 10 laptop to recognize it as my default printerc but everytime I attempt to print a test page, the printer status screen opens up and says "status: error-printing". I have d...

Connecting to Verizon Jetpack

I am trying to use my printer with a different access point.  Working from home using a Canon MG2922 and my internet access is a Verizon Jetpack.  I cannot get my printer loaded with this access.  When I do the download, I select the JetPack and do a...

Canon MX-490 WEP Key length Inactive

I have a wireless printer here. The wirelss LAN connection procedure works out OK, apparently. But in fact the computer and printer are not communicating, On the network configuration page print out, it tells me "WEP Key Length inactive". What does t...

CJOHN by Apprentice
  • 3490 Views
  • 3 replies
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can't install IJ utility for scanner

I have a Canon Pixma MG2420 printer/scanner. It was a gift a few years ago.  When I first received it I found the scan feature didn't work til I installed an IJ Utility driver. I've been using a new computer in recent months, and the printer has work...

Sunkist by Apprentice
  • 2274 Views
  • 2 replies
  • 0 likes
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Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

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PowerShot G7 X Mark III - Version 1.4.0

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10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

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05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

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RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II