Printer Software & Networking
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MB2720 Printer

I am new to this community.  My MB 2700 printer that has been working wirelessly began having problems going offline.  I would reboot my modeum but now that does not work.  Please help. 

jgray by Apprentice
  • 2332 Views
  • 3 replies
  • 0 likes

Resolved! This printer could not be detected on the network

Canon MG5750Scenario:Laptop1 prints fine on network. It’s used most often.Laptop 2 was working last December, but could not print on network a few days ago when tried. Uninstalled drivers and programmes, cleaned registry (Ccleaner), downloaded driver...

robit by Apprentice
  • 1577 Views
  • 1 replies
  • 0 likes

8700 wont get valid IP

Hello, I have a Canon IP8700 that wont obtain an IP address from my router.Virgin Hub 3.0 Router. Tried via WPS and via USB. The Printer sees the network, connects - but then only gets a 169 address When i check on the router page - it shows connecte...

Gaz2387 by Apprentice
  • 2054 Views
  • 3 replies
  • 0 likes

Resolved! imageCLASS MF743Cdw Error 5 installing driver

I get the following message when trying to install the driver for my Canon Color imageCLASS MF743Cdw.    The complete message is    WinZip Self-Extractor   Error 5 running command .\DRIVERS\x64\Setup.exe   I ran it normal and as an adminstrator - sam...

Resolved! Need help

I bought an pixma Pro 100 and I cannot connect to the WiFi with my iPad Pro nor phone and I don’t have an computer I don’t know why it doesn’t respond the WiFi?

L3O by Contributor
  • 4326 Views
  • 10 replies
  • 0 likes

Resolved! Canon MF628CW won't print

After installing the latest firmware update (v03.05), printer will no longer print. When I send print jobs from my desktop, the job will reach the printer and it will be in "Waiting" or "PAUSED" status and will not print at all. I tried disconnecting...

Resolved! Wireless fail

PIXMA MG3620.  Going through the installation process on a new printer, I successfully get by the 1st 3 setup steps of using a wireless connection, which includes a message that the connection was completed.  Then in the final step it reaches a point...

JohnP1 by Apprentice
  • 1466 Views
  • 1 replies
  • 0 likes

Resolved! MX492 wireless setup

I've been trying to setup a wireless connection between my new Cannon MX492 and my wireless router.  The printer keeps asking me to press and hold the WPS button on my router for 5 seconds.  My router doesnt have a WPS button. Am I reading this wrong...

johnb492 by Apprentice
  • 12491 Views
  • 9 replies
  • 0 likes

TS8222 not asking for Wi-Fi password

I am trying to connect my printer to the Wi-Fi.  I found this posthttps://community.usa.canon.com/t5/Wireless-Networking/My-printer-won-t-prompt-for-a-password/m-p/282838/highlight/true#M7138. On the printer Home screen I tap the wired symbol at the ...

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