Printer Software & Networking
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TS 3522 wifi password?????

I just purchased a TS 3522 and while I was able to easily get my iPhone connected to it my wife's IDENTICAL phone will NOT connect!  I have installed the Canon app, scanned the QR code and then selected the Canon WiFi network in settings.  Once I do ...

adrefs by Apprentice
  • 72598 Views
  • 3 replies
  • 2 likes

Adding existing printers to Smart Connect

Why does Canon make it so difficult to add existing Canon printers to the same SmartConnect software for management? I have 4 Canon Printers and I would like to manage them all in the same smart connect software, but the software only allows me to ad...

Trouble Wireless Direct versus TS9521C

Hello All!Because our router only has 5 Ghz network, I have to use Wireless Direct with the Canon TS9521c printer.My MacBook Pro often, but not always, does not have the Canon TS9521c in the WiFi list. The printer says that wireless is enabled. When ...

PGB1 by Contributor
  • 1424 Views
  • 0 replies
  • 0 likes

G620 connection problems.

90% of the time when I try to print from my Macbook, iPhone, or android phone, the printer cannot be found. When I try to reconnect to the printer from my mac, it says "Unable to communicate with the printer at this time. Unable to connect to ‘Nikipe...

greemp by Apprentice
  • 1412 Views
  • 0 replies
  • 0 likes

TS8320 won’t connect to wifi network

The printer direct connects to my phone. However, neither my MacBook nor my iMac can find it. The printer won’t connect to my wireless network.The Wi-Fi setting list says:Connection   Enabled (disconnected). Then it gives a Network name (SSID), Frequ...

Bev2 by Contributor
  • 10627 Views
  • 11 replies
  • 0 likes

Unable to connect to MF242

We have an ImageClass MF242dw monochrome printer. It has been working well for several months, but this morning, after printing several documents, it had an error message "Changed IP Address". This has happened before and we have been able to correct...

johnma55 by Apprentice
  • 4195 Views
  • 5 replies
  • 0 likes
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