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TWAIN driver issues for Scanning

traceecosner
Apprentice

I have a Cannon ImageCLASS MF644Cdw that I am trying to get the TWAIN driver setup to work with another piece of software.  The scanner on the printer works, however, I need it to utilize the "twain" driver.  I see in the C:\Windows\twain_32\MF642C and C:\Windows\twain_32\MFSCN folders in there.  However there doesn't seem to be a way to change the driver or set it up for the scanner/scanning to use a twain driver.  

The printer is not networked, it is connected via USB to my laptop currently for testing purposes.

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Traceecosner,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. 

  1. What version of the Windows operating system are you using on your computer?
  2. What program are you trying to use with twain scanner?
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