Canon Community

Noravent · ‎02-08-2024

I’ve already searched the forum and found the error message explanation I’m receiving however the solution is not working. I get the error that looks like this:

It doesn’t even let me put in a password it just goes right to that screen. I was on the phone with my internet provider and they determined the router is operating correctly. Does anyone have any advice. I hate to have to go buy a new printer over an error message

thanks

shadowsports · ‎02-09-2024

Ah, the white cube from xFinity. Which is really a Technicolor CGM4981. I have Comcast also, but use my own hardware. Separate modem and router.

They don't have a userguide on their site, I looked for it. Just a quick connect guide.

Overview of Xfinity Gateways - Xfinity Support

I'm quite confident WPA2 AES is available.

If you want to find the Gateway IP for the XB8, just type >ipconfig /all from a command prompt. Mine is 192.x... yours might be 10.x subnet.

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

View solution in original post

shadowsports · ‎03-14-2024

Greetings,

I have since confirmed the XB8 does allow WPA2 AES encryption for any of its supported Wi-Fi bands.

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Canon Community

TS8220 won’t connect to new router

click here to view the gallery