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Problems opening a jpg in Canon Professional Print layout.

Mrbiffta
Apprentice

Hi Guys, I'm pulling my hair out trying to print a simple Jpg in Canon Professional Print & Layout. I've launched the App, tried to open the image through the app and also dragged directly from the desktop into the app but Nothing.?

 

I'm running MacOS Big Sur 11.5.2 and I've downloaded the most recent version of Canon Professional Print & Layout and it's just not working. It's been fine in the past but for some reason today It does'nt want to play ball.

 

Any help would be hugely appreciated.

 

Thanks.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Mrbiffta
Apprentice

Solved! It seems there was an update to Photoshop so I reinstalled Professional Print & Layout and placed the plug-ins in the correct Photoshop folders and voila it launched via photoshop! 

View solution in original post

10 REPLIES 10

Mrbiffta
Apprentice

Solved! It seems there was an update to Photoshop so I reinstalled Professional Print & Layout and placed the plug-ins in the correct Photoshop folders and voila it launched via photoshop! 

Good.

 

Just do not update to macOS 11.6.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Mrbiffta
Apprentice
Hi John, that sounds a tad ominous, thx for the heads up!! Canon professional Print & layout when working a bloody great but it’s so darn fickle!

May I ask the outcome on updating to MacOS 11.6?

Cheers.

11.6 disables PP&L functionality. Several threads about it on the forum. 

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Mrbiffta
Apprentice
Thx again for the note!

FacitAir
Contributor

I cannot open any Image files in PPL, even if I open PPL as a stand alone and go to file open.  No images will open.  uninstalling and reinstalling does not fix the issue.

I've got similar trouble EXCEPT my version of PP&L will open a TIF file photograph but will not open a JPG.  

Uninstalled, reinstalled, restarted, plugged, plugged, yelled profanities.  Nothing works.  Getting really sick of wasting hours to make a simple print on a Pro-1000 that takes only seconds to do on my $150 Brother laser printer.

Just because I don't pose with a camera to my eye doesn't mean I'm not a dork.

DerrickL
Whiz
Whiz

This might be a workaround convert the PDF to a Word document or convert PDF to a Jpeg

https://www.adobe.com/acrobat/online/pdf-to-word.html 

https://www.freeconvert.com/pdf-to-jpg 

AaronD
Enthusiast

Yeah, it's not gonna help converting.  I don't get to choose any but TIF or JPG, and only TIF files will open.  You can see the folder I'm pulling these from:

Screenshot 2026-02-10 at 3.25.53 PM.jpg

Just because I don't pose with a camera to my eye doesn't mean I'm not a dork.
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