10-10-2021 10:44 PM
Hi! I have a Pixma MG3122 that is connected to my wireless network. The Chromebook won't recognize it when I try to print. Any ideas? Thanks
11-02-2021 04:00 PM - edited 11-02-2021 04:01 PM
Hi jennifercraig97,
The PIXMA MG3122 is not supported with Chromebooks. For a list of printers that are supported, please use this link:
https://ij.manual.canon/ij/webmanual/WebPortal/PTA/pta_app_models.html?app=chromeos&lng=en&type=non
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monady throuigh Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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