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PIXMA TS6520 Chromebook says printer unreachable

mlandi01
Apprentice

I purchased a TS6520 printer yesterday. I'm using a USB cable to connect to my Acer Chromebook laptop. The printer is set up properly on my ;aptop but when I try to print I get a printer unreachable message. Help???

 

Thanks 

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi mlandi01,

To use your PIXMA TS6520 with your Chromebook, please follow the steps provided on this page:

Use your PIXMA or MAXIFY Printer with a Chromebook - Canon U.S.A., Inc.

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS6520 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

 

 

 

 

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