Printer Software & Networking
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MG2920 won't connect to router

I have an MG2920 that doesn't connect to the router. My landlady changed internet providers and I was able to change connections initially. However, I re-ran setup and now the printer no longer connects to the network. It will connect to my hotspot t...

Resolved! New router will not recognize MG3620

O/S is High Sierra 10.13.6.  Printer was working fine prior to installing a new TP-Link Archer 7 router.  After installing new router, printer was idle and unconnected.  WiFi lamp was on; nothing was blinking.  Decided to delete printer from Printers...

MX882 can't stay network connected

With 2 different routers and several different computers my MX882 is entirely incapable of staying connected for more than a couple days at a time. I do not have this issue with other "smart" devices connected to my network. What is the permanent sol...

ckaitch by Apprentice
  • 1856 Views
  • 0 replies
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device not found to download driver

Color Image MF 731c/733c shows that it is connected to the ,wifi (password accepted and wifi symbol on) however, when trying to download MF drivers, device is not dectected.  turned on and off multiple times, re-booted computer multiple times and com...

annaj by Apprentice
  • 9104 Views
  • 3 replies
  • 0 likes

PIXMA MX922 & Windows 10 (64)

I recently heard from Tech Support which sent me detailed info to connect the printer to the WiFi.  I followed all instructions, downloaded the Windows driver and the printer shows me the network, tells  me it's connected to the network and has the b...

DeesCT by Contributor
  • 5172 Views
  • 2 replies
  • 0 likes

Canon Pixma Endurance G4600

Hi, I recently got a Endurance G4600, the only way to get it to print normally (quickly) is to use it via USB. On my 2nd computer to get it to wirelessly print I have to always stop and start the "print spooling" under services. I'm using Windows 7 a...

Cannot print PIXMA E3170

I bought a new printer Canon PIXMA E3170 and connect it with my pc. But when i try to print it shows the error message that "printer is not found". I properly check the connection. all is ok but still shows the same issue. Then one of my friends sugg...

Can't print - PIXMA MX922

I'm using Windows 10 (64)The printer shows a WiFi connection but I cannot print.  It is not connected to the Router with a Network Cable.  I've never used a wireless printer before.  This is problem 1. I do not have printed information on the install...

DeesCT by Contributor
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  • 1 replies
  • 0 likes

Failure to print or stops printing halfway

I have a Canon Maxify MB5420.  Most of the time I click print, nothing happens.  It takes hours to print.  Other times it will start printing, print a page of 2 then on the 3rd page it stops half way and the printer says "      It will then not finis...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II