Pixma IP90 not recognized by Cannon software

[jclieber]

My printer is seen by my computer and prints.  I need to clean the heads as some colors are missing.  The software I downloaded and installed (mypr-win-3_3_0-ea11_2) does not recognize the printer.

Any ideas?  Many thanks.  

[jrhoffman75]

What operating system?

You need to have a printer driver. Without a driver you would be using the operating system generic printer driver which has limited features.

[jclieber]

I did try to update the driver but the one Windows found, was not installable.

[jclieber]

Windows 10 Printer driver is installed, and the printer prints from my Surface.  It is NOT printing black and I need to run through printer maintenance processes.