cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TR7020 won't recognize new password after changing IPs

Cashue
Apprentice

TR7020 on MAC   , changed internet provider and the TR7020 will not recognize the new password. Yes I have checked it several times . The pass word is correct , it recognizes the new network just not the password. So I'm at a standstill !!

 

HELP

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Cashue,

First, please disable IPv6 on your PIXMA TR7020:

How to Disable IPv6 - TR7020

Next, please use the Manual Connect method to connect your TR7020 to your Wi-Fi:

Manually Connect the Printer to a Wireless Router - TR7020

If you are still unable to connect, please use the WPS (PIN code) method:

WPS (PIN Code) Connection - Part 1

WPS (PIN Code) Connection - Part 2

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR7020 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

 

 

 

 

 

 

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Announcements