PIXMA TR4720 Print and scan app will not work on my Kindle

[brianbeaton]

On my TR4720 printer the print and scan app will not work on my Kindle. Can you help me?

[BrianRBeaton]

I don't know how to use the Canon Direct Print and Scan for Mobile app. I want to connect to Canon printer TR4720. These pictures may help.

[Danny]

Hi, BrianRBeaton!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[BrianRBeaton]

I am using a Kindle Fire.

[ArthurJ]

Hi,

So we can best assist you, please let us know if you are trying to install the Canon print inkjet selphy app or the Kindle print plugin. 

We look forward to your reply. 

[BrianRBeaton]

I have Canon Direct Print and Scan App I don't have inkjet selphy. 

[BrianRBeaton]

I may understand how to use the Canon Direct Print and Scan App if I knew what is the connection code and security code.

[ArthurJ · Accepted solution]

Hi,

The Canon print and scan app is for imageRunner model printers. The PIXMA TR models are not compatible with this app. For more information and compatible printers for the print and scan app, please click HERE. 

You can check to see if the Canon Print Plugin will detect your printer but please be advised, it does not have a scan feature.