04-28-2022 11:47 AM
I received a PIXMA MX330 printer as a gift from my pastor. It is used, but he said it still worked, but he was unable to find the disc that it came with. Is there a way to get a replacement disc so I can connect it to my computer? I have tried downloading the drivers that it pulls up on the website, but that isn't working for me.
04-28-2022 12:38 PM
What computer operating system do you have?
04-28-2022 12:57 PM
Windows 11 is the operating system that I have on my desktop that I am trying to connect it to.
04-28-2022 01:05 PM
There is no W11 driver.
Did you download the W7/8 driver?
Support | MX Series | PIXMA MX330 | Canon USA
Note that Canon only says "should" work.
04-28-2022 01:31 PM
Yes, I tried with the 7 and then tried with the 8, but it didn't work. I didn't know if there might be a way to get a copy of the disc that had originally come with the printer or not.
04-28-2022 03:00 PM
I don't know, but the files on the website will be the same or later than the CD.
05-02-2022 02:43 PM
I had similar problems with canon with new macOS software not recognizing your software. Just got an M1 and on the canyon driver and software page went to Lion software. Try downloading the most recent Windows version that is available.I Downloaded all the drivers for my old Pixma 860 and it worked great. Had to do that every time I got a new MacOS computer. also try going backward in operating systems until you find the drivers. Good LUCK
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