PIXMA MP560 My printer won't prompt for a password

[angelambell]

I recently changed internet providers and since having the new service my MP5650 won't prompt to let me enter th epassword for the wifi. I've reset my wifi, attempted to reinstall the software on my computer, and reset factory settings on the printer. 

[janiekelley]

Using a service where I can not turn off the roaming feature 802.11r. Any other options besides USB?

[lrkuta]

Buy a cheap wifi repeater, add repeater to your network then add printer to repeater. Or by another printer.

[janiekelley]

Bought wifi repeater, added repeater to my network, attempted to add printer to repeater. Did ask for password, but did not connect. Tried several times. I've only had this printer for a year. Canon, anything?

[dlf26]

I have the same problem and so far Canon cannot be bothered to come up with a viable solution.  We either change our T-Mobile provider or buy a different brand printer.

[lrkuta]

Did you buy a wifi repeater with a wps button on it? Wonder if you use the wps button it you could connect your printer?  Just a thought.

[janiekelley]

Curious if other brands have the same issue. If anyone has bought a different printer from HP, Brother, or another printer brand, please share if this issue is fixed.

[janiekelley]

No, it doesn't have a WPS button on it.

[Danmick]

I have a Canon MB2720 printer and I just switched to T-Mobile home internet. I spent hours on the phone with T-Mobile and Canon and could not resolve the issue. Like everyone else on the replys on here no one has ever seen this problem…….. so I just started guessing. Went on the T-Mobile app for my router and went to Network. I changed the recommended settings against T-Mobiles advice. When I changed the WPA version to WPA/WPA2 instead of the recommended setting by T-Mobile (WPA2/WPA3) I was able to enter a password on my canon printer. When the router was set at the recommended setting by T-Mobile on the router the printer would find the wireless network like all the videos online but would not ask for a password. The videos on the internet by Canon are incorrect and needs to include this step in setting up a wireless connection if your printer does not ask for a password once it finds your network. Hope this helps the T-Mobile users. 

[lrkuta]

You can probably set it back to (WPA2/WPA3) once you have connected your printer.

[usmanzaheer]

Made an account just to comment on this.

This is the only thing that solved my issue. Like some others, i could not find the fast roaming options (802.11r) in my router settings. But changing the security from `WPA3` to `WPA2` got the printer to connect to the wifi.

And afterwards, i changed the security settings back and it still stayed connected.

So thank you very much for this!