10-01-2019
01:55 PM
- last edited on
07-15-2022
08:32 AM
by
Danny
I recently changed internet providers and since having the new service my MP5650 won't prompt to let me enter th epassword for the wifi. I've reset my wifi, attempted to reinstall the software on my computer, and reset factory settings on the printer.
Solved! Go to Solution.
09-09-2020 10:03 AM
For the records, we investigated for a customer the very same problem.
It turned out that 802.11r amendment makes Canon wireless detection go crazy and see WPA2 network as unencrypted.
Turning off 802.11r on Wi-Fi properties allows the printer to see the correctg encryption and connect.
After succesfull connection, by the way, you can even turn 802.11r back on if needed.
HTH, HAND.
11-15-2024 09:09 AM
I found this post (the accepted solution) to be enormously helpful in clueing me in to what was going on, however with further experimentation I discovered that all I had to do was to login to my router and switch the 2.4GHz network from WPA2/WPA3 to WPA2 only. Then I reset all the settings on my PIXMA TS5921C printer and when I tried to join my network this time it at last asked me for the password. Joy!
Thought I'd share this with anyone struggling with this same problem.
A couple things to note:
Which is why I was so lucky to discover that dropping WPA3 effectively does the same thing.
10-02-2019 05:52 PM
Hello.
Which Canon product do you have? Do you have the PIXMA MP560? Or do you have a different model?
10-02-2019 06:15 PM
10-03-2019 04:36 PM
Hello.
Perform the following steps to connect the MP560 to your Wi-Fi network:
1. Use the Easy-Scroll Wheel on your PIXMA MP560 to select Settings and press OK.
2. Select Wireless LAN Setup and press OK.
3. Select Yes and press OK.
4. Select Easy settings and press OK.
5. Select your access point name and choose OK.
6. Enter your WEP or passphrase and press OK.
7. Make sure network key is correct and press OK.
8. When the connection confirmation appears, press OK and then the HOME button to return to standby.
10-03-2019 06:20 PM
05-03-2020 03:57 PM
05-18-2020 07:32 PM
DID YOU EVER FIND OUT HOW
05-18-2020 07:39 PM
THIS DOES NOT WORK
05-19-2020 12:56 PM
05-19-2020 12:58 PM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
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RF50mm F1.4 L VCM - Version 1.0.2
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