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PIXMA MG5520 How to enter new Wi-Fi password

whipowhill
Apprentice

Hi!

My landlord changed the wifi password so now my printer will not connect.  How do I change the password in my Pixma MG 5520 printer please!  I feel like I've tried all the options available!

Thanks,
Sue 

4 REPLIES 4

Mike
Moderator
Moderator

Hi whipowhill!


To have a better understanding of your issue, please let everyone know the operating system on your computer. Any other details like error messages you're seeing will only help the Community better understand your issue.

Check out the following link for wireless setup assistance: https://canon.us/4bWE3v1

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

 

Thanks! 




Hi Mike,

The password that was originally entered into the printer during setup is no longer the correct one for the network.  How do I just change the password in the printer?  The printer can find the access point/network however it won't connect due to incorrect password.

Thanks,

Sue 

Hi,

Please click HERE for the steps needed to perform the wireless setup. This setup method will allow you to enter the wifi password when you select the network.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

javiergonzales
Contributor

I had a similar issue with my Pixma MG5520 when I had to update the Wi-Fi password. It’s a bit tricky, but here’s what worked for me: I went into the printer’s settings, selected "Wireless LAN Setup," and then chose my network again. It let me enter the new password, and that seemed to do the trick. I also made sure to use a strong password for my network to keep everything secure. Once that was done, the printer connected without any further problems.

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