cancel
Showing results for 
Search instead for 
Did you mean: 

New PIXMA G620 that cannot connect to anything.

DingleBob
Contributor

I just unboxed a new Pixma G620 mega-tank printer.  Supposedly this printer is a WifI ready printer, but it only supports 2.4Ghz B & G, not even N


How do I connect this thing to my state the art Wifi6 only network?  (802.11a/h/j/ac/ax​)

All my devices are 5Ghz enabled or are connected via wired ethernet.  Even the old MG7520 had ethernet & usb.

 

  • How do I install a digital certificate for radius authentication in this printer?
  • If radius cannot be used how do I enable WPA3 Personal/SAE or WPA3 Enterprise? (WiFi network controller does not support WPA, WPA2, or WPA2-SHA256 encryption)
  • Why doesn't this printer have a  USB port?
  • Why doesn't this printer have an ethernet interface? 
1 ACCEPTED SOLUTION

shadowsports
Elite

Greetings,

It does support 2.4Ghz b/g/n

 

It does not support RADIUS or LDAP based authentication.

 

List of interfaces:

 

Hi-Speed USB
Wireless PictBridge
Wi-Fi® (802.11b/g/n wireless networking, 2.4 GHz)

 

Support | All MegaTank Inkjet Printers | PIXMA G620 Wireless MegaTank Photo All-in-One Printer | Can...

 

  • How do I install a digital certificate for radius authentication in this printer? It's not supported
  • If radius cannot be used how do I enable WPA3 Personal/SAE or WPA3 Enterprise? (WiFi network controller does not support WPA, WPA2, or WPA2-SHA256 encryption) Printer does not support WPA3
  • Why doesn't this printer have a  USB port? It does have one
  • Why doesn't this printer have an ethernet interface? Canon lists the interfaces in the specifications.  Unfortunately, if you needed ethernet, this was the wrong printer to purchase.

 

 

 

 

 

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

View solution in original post

2 REPLIES 2

shadowsports
Elite

Greetings,

It does support 2.4Ghz b/g/n

 

It does not support RADIUS or LDAP based authentication.

 

List of interfaces:

 

Hi-Speed USB
Wireless PictBridge
Wi-Fi® (802.11b/g/n wireless networking, 2.4 GHz)

 

Support | All MegaTank Inkjet Printers | PIXMA G620 Wireless MegaTank Photo All-in-One Printer | Can...

 

  • How do I install a digital certificate for radius authentication in this printer? It's not supported
  • If radius cannot be used how do I enable WPA3 Personal/SAE or WPA3 Enterprise? (WiFi network controller does not support WPA, WPA2, or WPA2-SHA256 encryption) Printer does not support WPA3
  • Why doesn't this printer have a  USB port? It does have one
  • Why doesn't this printer have an ethernet interface? Canon lists the interfaces in the specifications.  Unfortunately, if you needed ethernet, this was the wrong printer to purchase.

 

 

 

 

 

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

I returned the printer to the place of purchase.  On the back of the printer there was a mold marking for a USB port to be installed near the power plug, but it was not punched out nor was there a USB connector.   It appears that this model no longer has a USB connection.  The replacement unit that was brought out to me had a add-on label attached to the box showing new specifications. The label had a different model number PIXMA G620(v1.2).   The new specifications did not include high-speed USB, and it specifically stated "wireless direct printing" without out mentioning 'WiFi' anywhere.  So this model seems to only supports AD-HOC connections.  My box did not have the add-on label.  The display model also did not have a USB port, nor were we able to connect the printer to any wifi network.  The only connections options in the menu were 'Access point mode settings.'

Maybe that is why this model has a retail price of $129.99 instead of the $299.99MSRP on the canon website.

I purhased a different printer with ethernet connection.  Unforunately I'm stuck with fax and a dismal excuse Canon referes to as a scanner.  The printer can do 600dpi, but the scanner is only 150dpi optical?  Really?  Most old, outdated standalone fax machines do 300dpi at least.    But I digress. 

 

Announcements
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM