08-28-2014 10:04 PM
05-15-2017 11:29 AM
Thanks for quick response.
From the menu of printer, i click update firmware and it did all the things directly.
I also checked if there is any new firmware.
I hope this was the correct step.
Please note that still i am facing the same issue with clound.
As i have made so many changes in settings, can you please advise me if i can reset the printer settings to defualt / factory.
05-17-2017 02:55 AM
My printer is totally useless now.
It is even not printing, not scanning.
It is just working as copier.
I did firmware update directly from the printer.
Can you advise the procedure to reset.
05-17-2017 09:34 AM
I recommend contacting us at 1-800-OK-CANON (1-800-652-2666) for further assistance. I understand that the forum may be your preferred method of communication; however, speaking with our telephone technical support group will be very beneficial in this case.
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12-02-2014 09:54 PM
Also Windows 7, 64 bit.
The printer just sits there doing nothing. If I cycle the power it will connect to the netowrk but nothing printers, then a day or so later, it doesn't have access to the network any more and I have to go through the WPS hassle again.
Any hints to:
1) Get it to print?
2) Stay connected to the network?
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