01-17-2023 02:46 PM
I purchased a new image class MF741Cdw printer a few months ago (in August, to replace an older MF632). Since upgrading to Mac Ventura, I had to install new drivers for the printer and scanner on the MF741. The printer works fine now, but the scanner does not connect. Using the MF Scan Utility, there is a drop-down dialog box in the upper right corner, which only shows the old Canon MF632/634, and no apparent way to delete that scanner, or to add the new one. I've downloaded and installed the latest scanner driver for the MF741 (mac-scan-v21511-00.dmg). It will install, but will never show the new scanner.
02-24-2023 05:03 PM
Canon, please respond. My multi function device is now just a printer after this update.
02-25-2023 02:49 AM
After this update, my multifunction device is now simply a printer.
https://community.usa.canon.com/t5/Printer-Software-Networking/MF-Scan-Utility-not-working-for-MF741... bike race
02-25-2023 11:04 AM
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.
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