I purchased my second Image Class LBP6230dw and mistakenly thought I needed to download a second printer driver to my computer. In trying to fix this mess, I tried to delete them all and redownload the driver canon recommends. Now I can't get the file to decompress. I can download the file to my computer from the canon website, but when I tell the file to open I get only Winzip self-extractor messages that tell me the files within already exist and do I want to overwrite. When I click on the yes button, and proceed to do this for approximately 250 files, it takes me back to the original decompressed file and I have to start over. Does anyone have any ideas on how I can get this file to open?
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thanks so much! 64 bit, Windows 10. I know very little about computers. I tried to recover the working version from my recycle bin, but even though the decompressed files were there, when the recovery was done, only the application file was there.
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