ImageCLASS MF753Cdw refuses to connect to computer via Wi-Fi

[NMAster]

Everything I try to scan from the printer onto the computer it prompts 'connect to computer' yet the printer itself is connected to my windows 10 pro computer. I cannot access MF scan utility because it claims that the driver is not installed. I have installed both the printer driver and the scanner driver on multiple attempts yet nothing has changed. I have been fighting with this scanner for over a month since it has arrived. There is nothing on the internet or even the canon website regarding the specific problem I seem to be having. I feel I have tried almost everything and am frustrated with how useless even the Setup guide that came with the printer completely ignored the setting up of the scanner portion of the printer. I just need this problem remedied. 

[shadowsports]

@JeffKrafft wrote:

Has anyone find a fix for this, I can print via network but cannot install the drivers for the scanner utility? I tried using a usb cable with no success, just keep getting the "device not found" message.

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Welcome,

This thread has become splintered.  Multiple posts from different users.  Each seems to have similar behavior but different issue.  Each is using a different connection method, and each has a different operating system (version / build).  This makes it very difficult for those of us trying to help.  Is your issue related to your software environment, connection method, network or operating system?  Your issue and solution might be different or vary greatly from others.  We want to help, but need your help to do so.  Can you please start your own topic. 

Printer model

Operating system (version and build)

Connection method (and to what?)

Names of software packages you are trying to install

Error messages observed or received

If a network install, information about your network hardware, wireless, and encryption used.  Any other details which might be relevant.  This gives your issue the visibility it deserves.  Diagnosis is targeted and concise (specific to you).  It also allows others to help more easily.  Thanks in advance.    

[crapko]

Found the solution,,

First go to Google and search for the tallest bridge within driving distance of your location.. Second step,, drive to the bridge and throw the printer off.

If there is no bridge within a reasonable distance, you can try the baseball bat method.   Either method will work if you value your time.  

Sarc/off

[Bonzo22]

Too funny and I totally understand. Mine says theirs a new firmware update available and weary of loading it. It works most of the time albeit temperamental at times as well. 

[mreg]

I hate to say this, but I have always seen issues with printers/scanners connected by Wifi, every brand, and now I connect them only by Ethernet, using static IP's.  Never a connection problem.  I realize, however, that this may not be practical for everyone.