I have a pixma MP 495 and having trouble with the wireless printing.

[cneece]

I have a pixma MP 495 and having trouble with the wireless printing. I have a MAC OS X Yosemite operating system. I printed a network configuration page. It states that:

Wireless LAN: Enable

LInk Status: Active

Mac address: my IP

SSID: states the name of my network

From this page, it looks like it is set up. However, I am unable to print. It states that my printer is offline. I have tried numerous trouble shootings online and I have been unable to get it to work. I had also downloaded the drivers off canon website. I do not have a CD. 

Thanks 

[Ramona]

Hi cneece,

Your network may need to be restarted to restore connection between the printer and your network.  Please follow the steps below to restart the network:

1.  Turn off the printer and your computer.

2.  Unplug your wireless router for at least 60 seconds, then plug it back in.

3.  Wait 2-3 minutes, then turn the computer and printer back on.

Please attempt to print again.  Should you continue to experience difficulty, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance.  A Canon technical support representative will be happy to help.  There is no charge for this call.