Canon Community

i recently moved and now my printer says "offline" MG6220

I moved and it was working earlier today and when I moved it I put it in my front seat and drove less than 5 minutes down the road to my new house and hooked it right up. It's hooked up to wifi and so is my computer. Same computer I've always used an...

MX530 no IP address, TPLink C2

I have a MX530 that connected just fine to my last router via WPS. RMAd to a new Archer C2 and have tried WPS, manual connect, manual IP, restarting every relevant device on the network, reseting router and printer to factory..it is getting a MAC, bu...

printer not responding

Canon series mx920 is not responding to my pc, but 2 laptops connected to same wireless network are not having this problem. is this osmething you hep me with?

Pixma 2920 "printer offline message"

New Pixma 2920 shows "printer offline message" when i attempt to print wirelessly but will scan documents using the quick menu. It has been sucessfully connected to another computer in the residence.  

New router, same printer PIXMA MG2920

Printer was working fine with old router/moden, which was replaced. Despite reading instructions and using the Canon IJ Network Tool and entering the new router password, my printer isn't pairing up with the new router/modem. I'm running Windows 10. ...

Pixma factory reset

MG3260 not connected to a computer but still has wireless definition that needs deleting to setup up again. Please help.Graham

myprinter canon mx410 not responding

my printer  canon mx   410 not responding

MG5250 printer not connecting to wifi anymore,working fine until last week. help please?

Have tried to reconnect the printer to the modem but it keeps saying cant acess 

Problems linking up my MG 6821 printer and registering via Wi-Fi

MG2929 WIRELESS SETUP

Hi, I tried several time to setup up (cableless connection) but getting error message each time. Any help would be appreciated. Thanks Salman

Scan to Cloud on Chromebook with MG3650?

Is there any way to scan a document from my MG3650 using a chromebook? I know you can do it from a mobile app, but the dude who sold me the printer assured me that the scan to cloud function is accessible from chromebook aswell. Was that just misinfo...

MF8580cdw doesn't list all computers when I try to scan from the device. Help please

Color Imageclass MF8580cdw When trying to scan from the unit I see some of my computers listed under the scan to 'computer' option.  But I can't see all of them.  Most of the PCs are running Windows 10, they are the only ones I'm concerned with being...

Canon MP495 printer

i have a canon mp495 wireless printer we have switched our wireless internet provider and gotten new routers, how do you get the printer to recognize the new router? i have tried many different things and it is not working. neither of us are very tec...

Canon MG5500 states offline - iMac

I am using an iMac and this printer has been working fine until this morning.  It now states it is offline and I have tried: Unplugging and re-plugging the printer, the computer, and the router.  I have also tried resetting the printer settings in Sy...