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IP7240 not on wireles network

Estelleh
Apprentice

Hi,

 

After I changed from ADSL to Fibre, I have been unable to use my Pixma IP7240 wirelessly. It works fine via USB, but when I "Add printer" the printer doesn't show up. If I hold the blue wireless button on the printer until it starts flashing and then press the WPS button on my router, I get a message asking for the WPS Pin for the IP7240 - haven't a clue where to find that!

 

Please help 😞

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Estelleh,

 

The PIXMA iP7240 is not supported by Canon USA, as it is sold overseas.  For assistance with connecting your PIXMA iP7240 to your computer for wireless use, please contact Canon UK for further assistance.

 

To contact Canon UK, please use the following links:

 

(for email support) http://www.canon.co.uk/support/consumer_products/contact_support/

 

(for telephone support) http://www.canon.co.uk/support/consumer_products/telephone_numbers/

sebastiantr
Contributor

Press and hold resume/cancel button you will see power light is blinking every 1-2seconds.

Count to 6 then release the resume/cancel button.

Printer will be print a network log. You can see your WPS key there

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