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G3270 conneciton to cpu issue

BungoStraits
Apprentice

Hi There!

I've followed the wifi protocol to the letter several times, and gone through printer's setup screen which indicates the unit connected to my router, as is my HP cpu. Problem is I can't get the computer to recognized the printer even though both are connected to the same network. I don't know what else to try. Can someone help?

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, BungoStraits!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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