PIXMA G3270 won't print from Firefox

[DanKastenholz]

My new MegaTank G3270 will print from Word, but won't print documents, (my Property Tax Receipt, my bank's 1099INT statement), from within Firefox.  Is Firefox the issue?

[DerrickL · Accepted solution]

Firefox Settings

• Open Firefox and check the print settings:
  • Click the menu button, then select Print.
  • Ensure the correct printer is selected in the Printer dropdown menu.
• Clear Firefox’s print settings:
  • Go to Help > More Troubleshooting Information.
  • Click on Clear saved print settings.

Test Other Browsers

• Try printing the same page from another browser (like Chrome or Edge).
• If it prints correctly in another browser, the issue is likely with Firefox.

Update Drivers and Software

• Ensure that both Firefox and the PIXMA G3270 drivers are up to date.
• Visit the Canon website to download the latest printer drivers.

Disable Extensions

• Disable any print-related extensions in Firefox that might be causing conflicts.
• Restart Firefox after making changes.

Additional Steps

• If problems persist, try printing in Firefox’s Safe Mode to rule out add-on conflicts.
• Restart the Windows print spooler service to resolve any stuck print jobs.

[DanKastenholz]

Thank you.  It seems to work.  I never would have found this without your advice.