03-03-2022 03:47 PM - edited 03-03-2022 03:48 PM
Hi everyone, I need help please.
I recently moved to a new apartment complex and I have been trying to set up my printer since being here. I cannot seem to connect it and I am having a hard time.
When I load up the Installer app, it is unable to find the printer using the network settings. I live in an apartment complex that has one network, however multiple network names. Im assuming this is the issue, that there any many networks with the same name. But I don't know how to connect it. I also am having trouble using the app under the same network.
Does anyone have nay tips for how I can solve this?
03-14-2022 03:44 PM
Hi lopezj6,
Please use the PIXMA TS6420's manual connection method. To perform this, please follow the steps in this article:
https://support.usa.canon.com/kb/index?page=content&id=ART179378
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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