08-23-2022 12:14 AM - last edited on 08-25-2022 10:09 AM by Danny
In recently change my WiFi router and I no longer able to connect to my TS5120 printer to the WiFi network. When I tried to set up WiFi connection in the printer again with my Windows10 PC and iPhone, I kept getting the support code 3441. Could anyone please give me some advice?
08-24-2022 08:23 PM
Hi! Thanks for posting in the Canon Community Forum. I see that you need help connecting your PIXMA TS5120 to a new network after you installed a new router.
The 3441 error that you are getting indicates that the Easy-Wireless Connect setup did not work. For that reason, I recommend using the Manual Connect setup method. You’ll find instructions in the following website:
I hope this information helps. Thanks again.
05-25-2023 11:49 AM
I have the same problem and nothing would fix. I am changing printers and be sure, it won’t be Canon. I spent 2 days trying to resolve and Canon was impossible to get to someone in customer support.
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