01-11-2019 05:30 PM - edited 01-11-2019 07:33 PM
I have MG6320 printer set up wireless using the WiFi with Mac OS10.14.2 Mojave. The printer always works but the scanning stopped working yesterday all of sudden...using IJ Scan Utility. The printer selection doesn't appear on the scanner selection pannel either.
I don't know how to fix this issue and I prefer not to connect USB cable.
Does anyne know hot to fix it? Please let me know.
Solved! Go to Solution.
01-15-2019 12:58 PM - last edited on 01-16-2019 04:00 PM by Danny
I would recommend reinstalling the scanner drivers. Please click HERE [link corrected] to open the support page for the MG3620 and then download the MG6300 series Scanner Driver Ver.19.0.0h and ICA Driver Ver. 4.0.0a. Once the drivers are downloaded, please open your recent downloads and run the installer for each driver.
Does this help resolve the issue described? If so, please click the Accept as Solution button so that others may find the answer as well.
01-16-2019 03:58 PM