Canon Community

Edit auto-hybrid file

How do I save an auto hybrid file to my computer to edit it or play it back later?  I am not using wi-fi to transfer the file. It just saves as a .jpg.

Cannot connect SX710 HS to Windows 10 PC

I can connect to my router bit the camera does not recognise the PC and  Vice Versa 

G12 partially blacked out viewing screen

Hello I am a novice and purchased a new G12 in early 2011. As noted the camera is rarely used. Recently I noted the  viewing screen is partialy blacked out and the image color is wrong. I have tried serveral different full charged batteries and notic...

SX610HS does not find Mac computer or Dell printer over wifi

I managed to connect the camera to my iPhone 4 running the Camera Connect app and that works fine either with the SX610's own wifi or using my home wifi network.  But when I try add another device following Canon's instructions –  either my Macbook P...

Help! I can't connect my Powershot SX510 HS to wifi!

 It just says "check settings." I never get this authentication code I'm supposed to get. I've tried two public wifi spots (I'm on vacation, they're all I have) and nothing. Am I the only person having this problem with this camera???

How do I turn off the Histogram on my Canon Powershot G7X ?

How do I turn off the Histogram on my Canon Powershot G7X ?

Which pocket camera?

I'm looking at a small, light pocket camera that will still take much better pictures than the best smart phones. Even though I'll take an occasional video, pictures are the main priority.I've been looking at the Sony Cybershot RX100 III, the Canon P...

SX50 HS

Camera has stopped down loading pictures to my Mac. Been fine in the past. Tried reloading start-up disc to no avail. Please help. B.J.

PowerShot SX520

I am a beginner and I am looking at the PS SX520 camera. I am looking to see if this camera would suit my needs. 1. Does this camera take good pictures in an auditorium where the setting is low level lighting?  2. Which memory card is best used in th...

Is the SX60 HS still in production?

I am consdering an SX60 HS to replace my SX40 HS.  Is the SX60 HS still in production?  I am starting to see limited availability.  Does anyone know if there will be a new SX series?

G7X Mark II - No WiFi Software for Mac OS 10.11 and No USB Image Transfer to Mac Photos

My subject line says it all - Canon does not appear to have any wifi software to allow my new G7X Mark II to link to El Capitan or later, and although my camera charges fine when connected to my Mac with a USB cable, Mac Photos does not recognize tha...

Why does my PowerShot SX240HS not focus on the moon properly. I can naver get a crisp picture of it

I was able to connect my Cannon powershot elph 340 to my computer all weekend and now wont connect

I use Windows 10, I downloaded all software for it to connect, it connected the last two days and now my computer can't find it and the camera can't find the computer. I was thinking it may have something to do with the access point but I really can'...

SX260HS sometimes has very dark screen, picture dark if taken, why unreliable? what do I do?

My PowerShot SX260HS recently started having a very dark screen and if a picture is taken when this happens, the picture is very dark.  It has been sporadic for the past two days of use and doesn't seem to be tied to turning it on and off or changing...