imageClass MF227dw: Unable to print music

[David-hirsch]

While my imageClass MF227dw prints text without trouble, it usually provides only a large black rectangle when I try to print music. When my wife tries printing the music on her printer, it works fine. I've installed a new driver for my imageClass. What can I do?

[Danny]

Thanks for joining the conversation, David-hirsch!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and which application you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[David-hirsch]

Thank you! I'm using Mac Sonoma 14.4.1. I've tried and failed to print from Safari, Preview, and Adobe reader.