02-08-2025
04:53 PM
- last edited on
02-11-2025
10:26 AM
by
Danny
I have had the printer for years hooked up through USB to my desktop. Recently, I decided to move my desktop to another room so now I need to connect the printer up wirelessly. I was able to add it to my network and give it a static IP. I deleted it from Windows 10 and then went through install a new printer. Windows can see the printer fine and install the drivers for it and it prints like it is supposed to. However, I can no longer get the scanning software to work. I have uninstalled and reinstalled the scan software but no change. I decided to download the official drivers and install them instead of using the windows drivers to see if that would help, but when I run the setup utility, it looks for the scanner on my network and tells me no printer found. I then tried to specify the IP address for it but the install software still cannot see it. I can ping the printer IP address and I can successfully log into it using my web browser, so I know it is on the network correctly and my computer can see it. Any ideas how I can get the scanner software to work again?
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