11-01-2024 02:26 PM - edited 11-01-2024 02:27 PM
I have the identical model LBP247dw. I haven't even attempted to set up the wireless option, instead I've simply downloaded the software and attached it to my computer. That said: it is not printing. The Windows 11 queue says test prints have been sent to printer. and says computer status: out of paper. The glass screen on the printer says A/4Free? The computer has paper 8.5 X 11 letter. I've turned off and on, removed and replaced the tray, restarted the spooler etc. I cannot figure out what the problem is. Please help if you can.
Thanks
Chris
Chris
11-01-2024 04:29 PM
Hi Chris,
Greetings (again). From our last discussion. Can you please define "attached" for us... USB, correct? If you installed drivers, what did you install.
When you install a USB device, its important to install the drivers first, (before connecting the device) or until prompted to do so during the install.
If you did differently, Go a head and remove the printer from Settings > Bluetooth and Devices > Printers and Scanners.
Then uninstall any drivers installed previously. Control Panel > Programs & Features Applet.
Important: Restart your computer
For software install you have 2 choices.
Master Setup. This is the drivers and supporting applications, toner status, etc.
https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMjE1NTAz&cmp=ABR&lang=EN
Driver only: Minimal install drivers only (no extra fluffy stuff)
https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMjI2NzAy&cmp=ABR&lang=EN
One thing I want to point out. Having a network printer connected via USB can limit the ability to print from other devices on your network. You may want to consider a wired or wireless connection. The printer requires a 2.4Ghz broadcast that supports WPA2/AES encryption. Just mentioning in case you want to go that route. I'd set a static IP for the device on your router if you do. Then install the printer as an IP printer in windows. Example my printer's assigned IP is 192.168.1.99
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.