imageCLASS D1620 - Reducing Size of Copy with Feeder

[plusone]

i have a canon 1620 and when I make a copy thru the feeder it reduces the size of a small area, on the glass the copy is fine.   what gives

[Hector]

Hello,

That issue will point to a problem with the copy settings. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For  amore immediate resolution, you can contact support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What size is the original and what size is the copy that comes out?
2. Is the document printed from edge to edge or is there a margin around the page.