I installed new Canon 054H (color and black) toner cartridges. Now the color printing is not correct. I am unsure if it is a printer issue, or a toner cartridge issue. Please help, is there a product support email that I can reach out to?
Hi. We were given a MF8050Cn printer in good condition from a friend. It copys ok, but when I request a print from mySurface (on Windows 10 via a LAN connection) where I have the Canon printer software installed, it errors. There is no error co...
Have a small home-based business. We print our own labels. The ImageClass MF656Cdw laser printer has intermittent issue when printing on white glossy label paper. It is Avery label paper that is supposed to be laser/inkjet compatible. The printer par...
Hi. Doing a warranty return on a GX4020. It's stuck in error mode (1300 printer jam). I want to factory reset it before I send it back. However, I cannot get out of the error screen. It comes up on power on and stays there. The only way I could find ...
Hello, I bought my MF644Cdw more than 2 years ago (June 2023) and it's been working mostly fine except for a pesky constant update of the Bonjour name, so I would have to delete/re-add the printer when using AirPrint.I found out this was solved in a ...
Help! I used to own canon printers years ago, and switched to Epson because they seemed quicker, and had more clarity in printing both text and photos. When I needed a new printer recently I decided to try the Cannon Max 5G 2020. I've had the pr...
Hello, I have Windows 11. After a recent update, my printer touch panel language changed from English to Japanese (I think it's Japanese). How do I get it back to English? I've used Google Lens to try to translate the characters but the translation...
Purchase this printer Dec 2025 to replace an HP that started having smudges that weren't from toner cartridge. It's been a pain since the beginning. The main issue is I'm away for most of the day or come in in the morning and the printer won't prin...
The message I get is ‘check and the paper size and type settings for the drawer are correct before performing the job’. I have checked the paper, paper settings, taken the drawer out and checked it too. Also tried turning it off and back on. Also, wh...
I have a ImageCLASS MF462dw that prints very light. I can remove the cartridge and shake it and it will print normal for about 3-5 pages and gets lighter with every print. Remove it and shake it again, prints good for 3-5 pages again. I have tried ne...
imageCLASS MF453dw with updated firmware as of 3/2/26, on its front panel does not show an option to scan from its automatic document feeder ADF as 2 sided or duplex. It does scan one side. Windows 11 scan software does show a checkbox for 2 sided sc...
I purchased our Canon Color ImageCLASS MF656Cdw November if 2024 from Amazon. I was changing the toner cartridges and I am on my third set and thinking the toner was bad but the printer is still printing very faint color if any at all. It will not ...
On our MF632Cdw printer, no matter what we print there is color leaking onto the page. We thought it had to do with the toner, so we went to Staples and bought the official toner for all four colors. However, it yields the same result. How do we fix ...
The last time I was able to print, the copies weren’t centered/sideways. Now the printer tries to pull the paper in, but it ultimately folds, and I get a No Paper message. Is there an adjustment that can be made? Or something to clean? I’ve remov...
After rebooting a few times, I'm writing because my one year old (formerly fully operational via WIFI and USB) D570 printer boots directly to UPDATE and DOWNLOAD MODE (this may take awhile); then next comes DOWNLOAD MODE with an apparently temporary ...
