02-26-2015 11:14 AM
Over the last several days the quality of print has diminshed. Currently, printed pages have horizontal faint stripes of pink and bue and some yellow. Also, there is a thin blue vertical stripe on the right side of the paper.
02-26-2015 11:33 AM
So that the Community can help you better, we will need to know exactly which Canon printer you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
02-26-2015 11:34 AM
Thank you. It is a Canon Color imageCLASS MF8580Cdw
03-02-2015 12:52 AM
I will be glad to assist you.
I recommend performing the fixing unit and transfer belt cleanings. Please follow the instructions below:
I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
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