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New Contributor
Posts: 3
Registered: ‎04-07-2020
Accepted Solution

Scanner grabbing too many sheets

Just got our scanner working.

Put paper in auto feed and it's grabbing 2-3 pages at a time.

I'm just using standard printer paper.

 

Product: Imageclass MF642Cdw 

 

I've resorted to simply standing there and holding the next page so it doesn't get fed in with the preceeding page.

That's no way to live!

 

Please help.

 

Thank you,

Esteemed Contributor
Posts: 3,380
Registered: ‎11-19-2017

Re: Scanner grabbing too many sheets

Greetings,

While ocassionally "grippy" the ADF should only grab one page at a time.

 

How old is the printer?  Purchased new, used, etc?  Did it every work correctly?

 

Things that can affect this might include:

 

Overloading the feeder

Not fanning the pages (only applies to a very large number of pages at once)

Incorrect page alighnment (Pages should be neatly stacked, aligned and loaded so they can be fed properly)

Not adjusting the feeder rails to proper width

 

 

If new:

Take a quick peek at the ADF feeder making sure all packing materials, shipping tape, etc has been removed. 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 3
Registered: ‎04-07-2020

Re: Scanner grabbing too many sheets

Thank you.

I think the feeder was over filled!

 

It's working great now.

 

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