05-05-2019 01:59 AM - edited 05-05-2019 01:59 AM
Aloha from Hawaii.
I'm trying to scan photos and I'd like to know if there is a crop frame. I'm scanning and it's taking the whole bed. If i go to the settings and try to set the size to 4X6 inches, I can't as it says width and height from 1.00 to 0.07 inches.
I'm using MF scan utility, v188.8.131.52 on a windows 10 machine.
05-05-2019 08:45 AM
Welcome to the Canon forum! So that the Community can help you better, we will need to know what model printer you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
05-06-2019 12:55 AM
For the printer, I have the Color ImageClass MF733CDW. I originally didn't put that in the post because the crop frame would be in the software and not the scanner hardware...or so I thought. I have an older version of Photoshop and have the crop frame in there, unfortunately, I end up creating a default BMP version with the initial preview of the file and then I save as PNG. Having two copies of the picture is not fun since they both end up in different file locations.
My previous MFP was an EPSON WorkForce 610 and its software had the crop frame and I only got one version of the file when I was done. I'm hoping for the same with the Canon software.