02-11-2023 10:50 PM - last edited on 02-11-2023 11:05 PM by SamanthaW
I have a Image Class MF743CDW laser printer. I bought the printer in October 2022. The print quality has never been very good. The colors are dull and the text seems to be faded. I have installed the latest drivers. I am lost at this point. Does anyone have any suggestions? My ink status is 20% on all cartridges.
03-01-2023 01:18 PM
If the prints are faded, it could be caused by the type of paper you are printing on, the settings or the hardware/toner. In this situation, you can start by reseating the toner and gently shaking the cartridges to make sure the toner is evenly distributed. After that, you can try cleaning the fixing assembly if you continue to have issues. If the prints continue to look faded, you can try adjusting the printer gradation.
If you continue to have issues, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.
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