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Joliet_tech · 04-13-2024

I cannot log in to my printer. I have tried to use the default user name and password (7654321) but it does not work. I want to reset the username and password and think that I have to factory default the entire printer. Unfortunately, I cannot fi...

Joliet_tech · 02-11-2023

I have a Image Class MF743CDW laser printer. I bought the printer in October 2022. The print quality has never been very good. The colors are dull and the text seems to be faded. I have installed the latest drivers. I am lost at this point. Doe...

Joliet_tech · 02-15-2021

I have a Canon MG5220 that has an B200 error. It instructs me to contact service. I did try to reset the printer and it had no affect. Are there any other troubleshooting steps? If not, what is the process for having Canon fix this?

Joliet_tech · 01-10-2020

I have been unable, so far, to scan to a network location with my Canon Imageclass MF6100.I can print to the printerI can scan to a USB driveI have setup (registered) two network locations and the locations are displayed on the printer front panel ...

Joliet_tech · 01-14-2020

My issue is resolved. Unfortunately, the printer was the issue. The Canon Tier 2 tech told me that the error code indicated that the issue was NOT with the printer but with my network.This tech had actually explained a few things to me and I felt co...

Joliet_tech · 01-13-2020

Yes, I still need help. I have spend almost 4 hours on hold over last Friday and today (Monday). Today I my call was answered (after 1.5 hrs) and dropped by the attendant. I am frustrated beyond belief. I talked to Tier 2 on Friday and got dropped...

Joliet_tech · 01-11-2020

It is a US model: Imageclass MF6160dw Thanks for your destination info. What format (if any) is used? \\destination? Thanks for the instructions - I have followed them but there are more than a few points that are unclear in them. Do I enter a H...

Joliet_tech · 01-10-2020

I entered what i think is the correct NetBIOS name (Found it when I did an IP Scan on the network). I entered the workgroup as well. No change. I then tried another Computer name that I found in the Printer UI stats. No difference. I was then r...

Joliet_tech · 01-10-2020

Thank you for your response. For each user in teh office, I created a mapped drive to this share so they can see the scans. The permissions are set for read/write for Everyone. I can also put a file in the share manualy from a desktop. What I am...

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ImageClass MF741 Factory Reset

Poor print quality - faded and dull - imageCLASS MF743CDW

B200 Error - what is the next step

Unable to Scan To network - Imageclass MF6100

Re: Unable to Scan To network - Imageclass MF6100

Re: Unable to Scan To network - Imageclass MF6100

Re: Unable to Scan To network - Imageclass MF6100

Re: Unable to Scan To network - Imageclass MF6100

Re: Unable to Scan To network - Imageclass MF6100