Hello,
The genuine toner cartridges have chips on them that provide the printer with toner level information and allows print quality adjustment. We can only suggest the use of the genuine toner cartridges since we have the specifications for our toner. Third party toner can cause print quality issues and problems with adjusting quality and performing maintenance.
If the toner cartridge is preventing you from performing maintenance, you can try turning off the auto fixing assembly cleaning setting to see if the message clears. You can adjust the setting using the steps in the manual link HERE. If you continue to run into the same problem, you can try replacing the toner to see if it resolves the issue.
