cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

D1550 clean fixing assembly not working

JRags57
Apprentice

I have tried to clean the fixing assembly and when I put the paper in the feeder it indicates that it cannot perform the clean function.  It does not give me a reason and I do not know how I can get this working.  Any ideas?

 

Thank You.

1 REPLY 1

dexman335
Rising Star

A few questions: 🙂

Do any of the other maintenance options start properly, or are they all impacted? Is there enough toner available to run the program? If the unit is unplugged for a minute or so, then plugged back in, does that make any difference? If the unit can be defaulted to factory settings, can that be tried to see if it makes a difference? 🤔

Announcements