MF656cdw not scanning

[Heidz]

I am operating on a Windows 11 system, connected via wifi.

I had issues with my printing & scanning ... I have no idea how I resolved it.  But it has happened again, I deleted all the drivers and reinstalled them.  I can print, but cannot scan.  When looking for the printer/scanner with the ip address it cannot be found.  I have NEVER had this issue with the old HP printer I had ... I am ready to throw this less than 2 month old printer in the trash!

[tommyboy39]

I have had a few Canon printers in the past and never had an issue. They just worked. I have a MF656Cdw as well and it worked great via a wireless connection when I had Windows 10 (printing and scanning). I recently built a new PC with Windows 11 and now the printer will not scan via a wireless connection either. It prints just fine but the Canon MF Scan Utility software states "Cannot communicate with the scanner. The cable may be disconnected, or the scanner may be turned off. Check the scanner status and try again. Scanner driver will be terminated". I have tried uninstalling and reinstalling the drivers and other software to no avail. Windows states all is well with the printer and scanner as well. I am at a loss as well. Going to see if I can retrieve the CD that came with the printer and try installing the drivers and software from that instead of online like I did on this new PC.