01-17-2026 07:05 PM
I just replaced my Canon TS6000 with a TR8620a. The reason for the replacement was the scanning feature just stopped and could no longer find my TS6000 to scan. However, I'm having the same issue with new TR8520a. In addition, the only way I could add my printer was through airprint, not bonjour. When trying to use bonjour, it couldn't autoselect a driver, and when trying to select software, the TS6000 was available along with other non Canon products. Could airprint be the reason why I can't scan?
I installed Canon Print, but that doesn't give me any other functions (scan or copy), just print. When I install Canon IJ Scan Utility Lite, the selected scanner is TS6000 (my old scanner) and I can't select TR8620a.
Any help to get me scanning would be appreciated!
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.